Returns & Exchanges

We want you to be fully satisfied with your official Bath Rugby gear, which is why we offer a 28-day return window for all unworn and tagged items. Please note that personalized jerseys and memorabilia are excluded from our standard return policy unless faulty.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags are attached and the delivery note is included inside the parcel.

• 3.
  Ship to the Clubhouse

  Affix the generated return label to your package and drop it off at any authorized courier point or local post office.

• 4.
  Receive Your Refund

  Once our team inspects the returned kit, we will process your refund or exchange within 7-10 business days to your original payment method.